At audi108, responsible gambling is not a regulatory footnote — it is a genuine part of how we operate. We provide real, accessible tools to help Malaysian players stay in control, set their own limits, and step back when they need to. If gambling stops being fun, it is time to use these tools.
Log in to your audi108 account and navigate to Account Settings → Responsible Gambling → Deposit Limits to set your daily, weekly, or monthly cap.
Request a temporary account restriction of 24 hours to 6 weeks. Access is suspended immediately. Contact support to activate.
Request full self-exclusion for a minimum of 6 months. Your account is closed and access blocked. Email [email protected] to initiate.
Every protective tool listed below is available directly within your account settings, at no charge, at any time. You do not need to ask permission to use them.
Set a maximum deposit cap on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. Reducing a limit is instant. Increasing a limit requires a 24-hour cooling-off period before it applies — protecting you from impulsive decisions in the moment.
Set a maximum duration for each playing session. When your limit is reached, you receive a notification and your session is paused. This tool is particularly useful for players who lose track of time during live casino sessions or extended sportsbook use.
Enable periodic pop-up reminders that show how long you have been playing and how much you have wagered in the current session. Choose reminder intervals from every 30 minutes to every 2 hours. A brief pause to check in with reality can make all the difference.
Request a temporary suspension of your account — from 24 hours up to 6 weeks. During a cool-off period, you cannot log in, deposit, or place bets. You can still contact support to discuss your account or initiate a full self-exclusion. Cool-off periods activate immediately upon request.
If you feel you need a longer break or a permanent stop, self-exclusion closes your account for a minimum of 6 months. During exclusion, we will do our best to block you from re-registering and will suspend all promotional communications. To request self-exclusion, contact our support team at [email protected].
Set a maximum loss threshold on a daily, weekly, or monthly basis. When your net losses reach the limit you have set, your account is automatically suspended for the remainder of that period. Loss limits are one of the most effective tools for preventing sessions from escalating beyond your comfort level.
For the vast majority of audi108 players, gambling is exactly what it should be — a form of entertainment. Watching the Liga Super Malaysia weekend odds, enjoying a live baccarat session from Kuala Lumpur, or spinning through a few slots while winding down is a leisure activity, not a compulsion. But gambling can become problematic for some individuals, and it is important that every player understands the warning signs.
Problem gambling does not always look the way people expect. It rarely starts as an obvious addiction. More often, it begins as a gradual shift — betting a little more to recover a loss, staying on longer than planned, or borrowing money to fund deposits. By the time these patterns are recognised, they can already be affecting your finances, your relationships, and your wellbeing.
audi108 monitors gameplay data for patterns associated with problem gambling — including rapid escalation in deposit amounts, frequent small deposits after losses, and extended session durations. Where our systems flag concern, our responsible gambling team may reach out directly. This is not surveillance. It is care.
If any of the following apply to you, we strongly encourage you to use the protective tools available on your audi108 account, or to contact one of the support organisations listed on this page:
Responsible gambling applies equally to sports betting — including EPL, Liga Super Malaysia, and UFC markets — as it does to casino games. The excitement of live odds can make sports wagering feel more like skill than chance. In reality, no bet is certain.
Do you regularly bet more money than you originally planned to spend on a session?
Do you often find yourself chasing losses — placing additional bets to try to win back money you have already lost?
Has gambling caused arguments or tension with family members or close friends in Kuala Lumpur, Penang, Johor Bahru, or elsewhere?
Have you borrowed money, sold personal belongings, or used bill money or savings to fund deposits?
Do you feel anxious, irritable, or unable to concentrate when you are unable to gamble?
Do you gamble to escape stress, low mood, loneliness, or other difficult feelings rather than purely for entertainment?
Have you tried to cut back or stop gambling and found yourself unable to follow through?
Do you hide the extent of your gambling or your losses from people close to you?
If you answered yes to two or more of the above, we encourage you to take action today. Use the tools on your audi108 account or reach out to one of the support resources listed below. Getting help early makes a significant difference.
All limits are applied in Malaysian Ringgit (MYR/RM) and cover activity across the full audi108 platform — casino games, live dealer, sportsbook, and instant win titles alike. There is no way to circumvent a limit you have set by switching game categories.
Access your audi108 player dashboard on mobile or desktop.
Select the Responsible Gambling tab in your account settings panel.
Choose deposit limit, loss limit, or session time limit and set your preferred cap in MYR.
Reductions apply instantly. Increases require 24 hours to activate as a protective buffer.
| Limit Type | Period Options | Takes Effect | How to Change |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Instantly (reduction) 24 hrs (increase) |
Account settings or support |
| Loss Limit | Daily / Weekly / Monthly | Instantly (reduction) 24 hrs (increase) |
Account settings or support |
| Session Time Limit | Per session (30 min–8 hrs) | Next session | Account settings |
| Reality Check | 30 min / 60 min / 120 min | Immediately | Account settings |
| Cool-Off Period | 24 hrs / 7 days / 14 days / 6 weeks | Immediately | Support team only |
| Self-Exclusion | 6 months / 1 year / Permanent | Immediately | Cannot be reversed early — contact support to initiate |
All limit requests submitted via live chat or email to [email protected] are processed within 30 minutes during standard operating hours. Emergency self-exclusion requests are prioritised and actioned immediately, 24/7.
audi108 works alongside established support organisations. If you or someone close to you needs help beyond what we can provide, the following resources are available to Malaysian players and their families — all offer confidential assistance.
Talian Kasih is a Malaysian government-operated helpline providing counselling and referral services for individuals and families experiencing social difficulties, including issues related to problem gambling. Available 24 hours a day, seven days a week.
GamCare is a leading international provider of support, information, and counselling for anyone affected by problem gambling. Their online resources, self-assessment tools, and community support are accessible to players in Malaysia seeking help in English.
GamCare — gamcare.org.uk (accessible internationally — for information only, not a clickable link)
Befrienders Kuala Lumpur provides emotional support to individuals in distress, including those experiencing anxiety, depression, or crisis related to financial strain caused by gambling. All communication is completely confidential.
Agensi Kaunseling dan Pengurusan Kredit (AKPK) is a Malaysian government agency that provides free financial counselling and debt management services. If gambling has affected your financial wellbeing, AKPK can help you create a structured recovery plan.
Gamblers Anonymous is a peer support fellowship with chapters across Asia, including Malaysia. Their 12-step programme has helped many individuals address compulsive gambling behaviours. Meetings are confidential and free of charge.
gamblers-anonymous.org.uk — check website for Malaysia chapter schedules
Our in-house responsible gambling team is available 24/7 to assist with limit setting, cool-off activation, self-exclusion, and referral to external support services. All enquiries are handled with complete confidentiality.
Responsible gambling is not just about giving players tools. It is also about how we build and operate the platform. Here is what audi108 does at the platform level — beyond individual player controls.
We monitor patterns associated with problem gambling — escalating deposit frequency, rapid loss chasing, extended session durations — and flag accounts for review by our responsible gambling team.
Where our systems identify concerning behaviour, our support team may proactively contact affected players to offer information about protective tools and external resources.
Players who are under self-exclusion or cool-off periods are removed from all promotional communications immediately. We do not market to players who have asked us to stop.
All audi108 customer support staff are trained in responsible gambling awareness. They are equipped to respond appropriately and sensitively to players who may be experiencing difficulties.
We publish Return to Player (RTP) figures for all slot games in our library. Players deserve to understand the statistical reality of the games they choose to play.
audi108 will never penalise players for using responsible gambling tools, for taking breaks, or for reducing deposit limits. Using these tools does not affect your account standing or VIP tier status in any negative way.
Over 850,000 Malaysian players use audi108 responsibly every day. Set your limits, know your boundaries, and enjoy the platform as entertainment — nothing more.
For players aged 21 and above only. If gambling stops being fun, please use the tools on this page or contact support.